Request a Quote
To place an order for a Custom Cake or Custom Treats, please fill out the Quote Request form below.
Please keep in mind that this Quote Request form will not confirm your order.
You will be contacted via email to let you know if I can accommodate your request .
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Please place orders at least 4-6 weeks prior to the
pick up/delivery date to avoid a Rush Fee
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Deposit Policy for Custom Orders
A NON-REFUNDABLE DEPOSIT of at least 50% will be due at the time the customer places an order. The customers appointment/pick-up/delivery/shipping date will NOT be secured until the deposit has been paid. ALL DEPOSITS ARE NON-REFUNDABLE.
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After the deposit has been received, the remaining balance is due 2 weeks (14 days) prior to the appointment/pick-up/delivery/shipping date.
If the remaining balance is not received 2 weeks (14 days) prior to the appointment/pick-up/delivery/shipping date, your order will be deemed canceled and your deposit will not be refunded, nor will it be applied to any future orders.
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Custom orders placed less than 2 weeks prior to the appointment/pick-up/delivery/shipping date will need to be PAID IN FULL IMMEDIATELY (at the time the order is placed) and will also incur a Rush Fee. (To be determined by Grandma's Cakes KC, LLC, depending on the size of the order)​
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All orders $100 or less are to be paid in full at the time the customer places the order.
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Refunds are permitted to be paid in full, only if Grandma’s Cakes KC, LLC is unable to fulfill the order, due to unfortunate circumstances (Accident, Hospital, Funeral).
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Any client who cancels within 24 hours of their appointment/ pick-up/delivery/ shipping time will NOT have their deposit refunded, nor will it be applied to any future orders.
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The physical pick-up address will only be given after full payment has been received.